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You are here: Home / move Ultimate Call Accounting

move Ultimate Call Accounting

How to move Ultimate Call Accounting version 10 to a new PC:

Move Call Accounting

1. Install the software. Install Ultimate Call Accounting 10.x on the new PC from the following link. If installing on Windows 7, or later, change the install path to C:\Ultimate.

https://ultimatesoftwareproducts.com/ultimate-call-accounting-software/

2. Copy your data. Close Ultimate Call Accounting on the old PC and copy the contents of the Ultimate folder from the old PC to the Ultimate folder on the new PC. The Ultimate folder is usually found in C:\ on the old PC. Replace any files with the same name. You can copy the files directly over the network or via other media such as CD-RW, DVD-RW, thumb drive, etc. If you use a CD-R or DVD-R, the files may be copied as read-only files. If this happens, you must remove the read-only restriction on the files after copying.

3. Activate the software. Start Call Accounting on the old PC and on the new PC. Enter the level 3 password (level3 by default) and go to Security–>Software Activation on both systems. Call Ultimate to receive the deactivation code for the old system and the activation code for the new system.

4. Move the call data (CDR) feed. If your call data comes to the PC via a serial cable, you must disconnect that cable from the old PC, connect it to a serial port on the new PC, and make sure that the correct serial port is selected as the source for SMDR in Maintenance–>Settings–>General. Then move the serial cable to the new PC. If your call data comes to the PC over the network make sure that the IP address of the new PC matches the IP address of the old PC and remove the old PC from the network.

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