The Missing Link – for National Accounts has been discovered!
I got a call from a dealer that has a national account of retail stores. They sell small systems with 6 lines and 13 phones. The corporate office would like reports on the number of calls in and out especially when they have a national advertising campaign. They would also like to track contests for the salespeople making calls to current customers.
The problem is call accounting on a per system basis is expensive if you have a computer, SMDR data card, and a local administrator. Having centralized call accounting would be great but every system has an extension 200 and lines one through six. Ultimate has the Answer!
A. With Centralized Call Accounting we can accept IP data from the internet, create a unique store code for extension 200 in Tulsa, Sacramento, or New York City, adjust the time for each location and give this traffic studies to boot!
B. Keep data separate with multiple copies of the software on one server. This makes growing easier but still only using one computer. Cloud Call Accounting for different phone systems, different time zones, different stores but one administration center. Imagine one computer, one administrator, and management reports for every store automatically. Call or contact Roy Catron to review your national or regional account application today. 262-789-9654 Bonus reporting with Ultimate 10.0+ now choose the fields of data, the order of data, the time auto-reports are created and how they are sent!